How Time Planning Training Is Useless In Poorly-Run Organizations
Stop Teaching People to "Prioritize" When Your Business Has Zero Clue What Really Is Important: How Priority Organization Training Fails in Chaotic Companies
I'll ready to demolish one of the greatest common misconceptions in corporate training: the assumption that showing workers improved "prioritization" methods will fix efficiency challenges in companies that have no consistent priorities themselves.
After extensive experience of working with organizations on efficiency problems, I can tell you that time planning training in a dysfunctional organization is like showing someone to sort their belongings while their house is currently collapsing around them.
Let me share the fundamental reality: the majority of organizations suffering from efficiency issues cannot have efficiency problems - they have organizational failures.
Traditional task organization training assumes that organizations have consistent, reliable goals that staff can be taught to identify and work toward. That idea is completely disconnected from reality in nearly all modern workplaces.
I worked with a large marketing company where staff were constantly reporting problems about being "failing to prioritize their work properly." Management had spent massive sums on task organization training for each workers.
The training covered all the typical approaches: priority grids, task classification approaches, calendar management methods, and complex project tracking software.
Yet productivity remained to decline, staff frustration levels rose, and client delivery results turned longer, not improved.
After I examined what was actually occurring, I learned the actual issue: the organization at the leadership level had zero stable priorities.
Let me share what the normal experience looked like for employees:
Each week: Executive executives would announce that Client A was the "highest priority" and each employee should to work on it as soon as possible
24 hours later: A different executive executive would distribute an "critical" message declaring that Project B was now the "highest important" focus
Day three: Yet another division manager would call an "urgent" meeting to communicate that Initiative C was a "must-have" deliverable that had to be delivered by end of week
Thursday: The initial executive executive would express disappointment that Client A hadn't progressed enough and demand to know why employees had not been "working on" it correctly
By week's end: Each three initiatives would be behind, multiple commitments would be not met, and staff would be blamed for "inadequate task organization techniques"
Such pattern was happening week after week, regularly after month. No degree of "task organization" training was able to assist staff manage this systemic dysfunction.
Their core issue wasn't that workers didn't learn how to prioritize - it was that the organization as a whole was totally failing of creating clear direction for more than 48 hours at a time.
I helped leadership to scrap their focus on "employee priority planning" training and rather create what I call "Strategic Direction Clarity."
Instead of working to train employees to prioritize within a dysfunctional environment, we concentrated on creating genuine strategic priorities:
Implemented a central executive decision-making team with clear authority for setting and maintaining strategic priorities
Established a systematic priority review system that took place monthly rather than constantly
Created written criteria for when initiatives could be changed and what level of approval was needed for such changes
Established mandatory coordination protocols to make certain that all focus adjustments were shared systematically and uniformly across every levels
Implemented buffer phases where no project disruptions were acceptable without exceptional approval
Their improvement was immediate and substantial:
Worker overwhelm rates fell significantly as employees finally understood what they were required to be working on
Output rose by more than significantly within a month and a half as staff could genuinely focus on completing projects rather than continuously switching between competing priorities
Project quality schedules got better substantially as staff could organize and deliver tasks without constant changes and modifications
External happiness improved significantly as projects were actually completed as promised and to requirements
That point: instead of you train people to manage tasks, ensure your organization really has clear direction that are deserving of focusing on.
Here's another way that priority organization training proves useless in dysfunctional companies: by believing that employees have real control over their work and tasks.
I consulted with a government organization where workers were repeatedly getting reprimanded for "poor task management" and required to "efficiency" training courses.
The actual situation was that these workers had essentially zero influence over their work time. Here's what their average day seemed like:
Approximately the majority of their workday was consumed by compulsory sessions that they had no option to avoid, regardless of whether these meetings were relevant to their real job
An additional significant portion of their workday was dedicated to filling out bureaucratic forms and administrative requirements that provided absolutely no value to their actual job or to the clients they were intended to help
The leftover one-fifth of their schedule was supposed to be dedicated for their actual job - the tasks they were employed to do and that genuinely was important to the public
Additionally even this small fraction of schedule was constantly invaded by "urgent" requirements, last-minute meetings, and bureaucratic requirements that had no option to be delayed
Under these conditions, absolutely no amount of "priority organization" training was going to help these employees get more effective. Their challenge wasn't their personal time organization techniques - it was an institutional structure that ensured meaningful accomplishment virtually unattainable.
The team worked with them create organizational reforms to resolve the underlying barriers to efficiency:
Got rid of pointless meetings and established specific criteria for when gatherings were really necessary
Simplified administrative tasks and eliminated duplicate reporting procedures
Implemented protected blocks for real job tasks that couldn't be interrupted by meetings
Developed clear procedures for evaluating what constituted a real "immediate priority" versus standard requests that could wait for appropriate slots
Established task distribution approaches to ensure that work was shared equitably and that not any individual was carrying excessive load with unsustainable demands
Worker productivity rose substantially, work happiness increased notably, and this agency genuinely started providing higher quality outcomes to the citizens they were intended to help.
This crucial lesson: companies cannot address efficiency problems by teaching people to work more effectively productively within chaotic systems. Companies have to fix the systems first.
At this point let's examine possibly the greatest absurd element of priority management training in chaotic organizations: the assumption that staff can somehow prioritize tasks when the organization at leadership level modifies its direction numerous times per month.
I worked with a software startup where the CEO was well-known for going through "innovative" revelations several times per period and requiring the complete organization to immediately pivot to accommodate each new direction.
Employees would show up at their jobs on any given day with a clear awareness of their priorities for the day, only to discover that the management had decided overnight that all priorities they had been concentrating on was suddenly not a priority and that they should to immediately begin working on something totally unrelated.
That cycle would repeat several times per period. Projects that had been stated as "highest priority" would be forgotten mid-stream, departments would be continuously moved to new initiatives, and significant quantities of resources and energy would be lost on projects that were not completed.
This organization had invested extensively in "adaptive project organization" training and sophisticated task tracking software to help workers "adapt efficiently" to evolving priorities.
But no degree of education or software could address the fundamental issue: people won't be able to effectively organize continuously changing priorities. Continuous change is the antithesis of good organization.
We worked with them establish what I call "Strategic Priority Management":
Established scheduled planning planning sessions where major priority adjustments could be evaluated and approved
Created firm criteria for what constituted a legitimate basis for adjusting established objectives apart from the planned review periods
Implemented a "priority consistency" time where no adjustments to set directions were allowed without extraordinary justification
Created specific coordination procedures for when objective adjustments were absolutely necessary, including thorough consequence evaluations of what projects would be abandoned
Established written sign-off from several decision-makers before each major priority changes could be implemented
This change was dramatic. After 90 days, measurable initiative success percentages increased by more than 300%. Staff burnout instances fell considerably as people could actually work on completing work rather than repeatedly starting new ones.
Product development surprisingly got better because groups had sufficient resources to fully explore and test their ideas rather than continuously changing to new initiatives before anything could be adequately finished.
This reality: good organization needs priorities that stay consistent long enough for people to actually work on them and achieve significant outcomes.
This is what I've discovered after years in this industry: priority management training is exclusively valuable in companies that genuinely have their leadership systems functioning.
If your workplace has stable business direction, achievable demands, competent decision-making, and systems that facilitate rather than obstruct effective activity, then time planning training can be beneficial.
However if your organization is marked by constant dysfunction, conflicting priorities, poor planning, unrealistic demands, and emergency management styles, then task management training is more harmful than useless - it's directly damaging because it holds responsible employee behavior for systemic dysfunction.
Stop wasting money on priority planning training until you've addressed your systemic priorities initially.
Begin establishing companies with consistent business priorities, effective decision-making, and processes that genuinely facilitate efficient activity.
Your workers would manage tasks extremely fine once you offer them something suitable for working toward and an workplace that really enables them in accomplishing their work. overwhelmed with unrealistic workloads
Worker effectiveness improved significantly, work fulfillment increased notably, and this department finally began providing improved results to the citizens they were meant to support.
That crucial point: organizations can't address productivity issues by showing individuals to operate more productively within dysfunctional structures. Organizations must improve the systems initially.
At this point let's discuss perhaps the most absurd component of priority planning training in poorly-run companies: the idea that workers can somehow prioritize tasks when the management as a whole shifts its focus multiple times per month.
I consulted with a IT business where the founder was famous for having "innovative" revelations several times per period and demanding the complete company to immediately shift to implement each new direction.
Employees would show up at their jobs on regularly with a defined knowledge of their tasks for the period, only to learn that the management had decided over the weekend that all work they had been focusing on was no longer important and that they needed to immediately begin concentrating on an initiative completely different.
This pattern would happen multiple times per period. Projects that had been declared as "essential" would be abandoned before completion, teams would be constantly moved to alternative work, and enormous amounts of time and work would be lost on initiatives that were ultimately not finished.
Their company had spent heavily in "flexible project management" training and advanced task tracking software to help staff "adapt efficiently" to changing requirements.
However no level of education or systems could solve the basic problem: people cannot successfully organize perpetually evolving directions. Constant modification is the enemy of successful planning.
The team worked with them implement what I call "Disciplined Priority Stability":
Established scheduled strategic review sessions where significant strategy modifications could be evaluated and adopted
Developed firm standards for what constituted a genuine justification for changing established objectives beyond the scheduled review sessions
Created a "direction protection" phase where no modifications to current directions were permitted without emergency approval
Established specific communication procedures for when priority changes were genuinely essential, including thorough consequence analyses of what projects would be delayed
Required documented sign-off from multiple leaders before any significant priority shifts could be implemented
The change was dramatic. In three months, measurable initiative completion statistics rose by over dramatically. Staff frustration instances decreased substantially as staff could actually concentrate on finishing work rather than constantly initiating new ones.
Innovation remarkably improved because departments had sufficient opportunity to thoroughly explore and refine their solutions rather than repeatedly switching to new initiatives before any work could be fully completed.
The lesson: successful planning demands directions that stay consistent long enough for teams to genuinely work on them and accomplish substantial progress.
Here's what I've learned after decades in this business: priority planning training is merely valuable in workplaces that already have their leadership systems together.
Once your organization has stable business priorities, realistic demands, effective management, and processes that facilitate rather than hinder efficient activity, then time management training can be useful.
However if your organization is marked by continuous crisis management, conflicting priorities, inadequate organization, unrealistic demands, and emergency decision-making approaches, then task management training is worse than useless - it's directly harmful because it faults employee performance for leadership failures.
Quit squandering money on time organization training until you've resolved your leadership priorities first.
Begin establishing companies with clear business priorities, effective decision-making, and systems that genuinely enable efficient accomplishment.
Your workers would organize perfectly well once you provide them direction deserving of working toward and an workplace that genuinely enables them in completing their work.
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